Ordering information...
- Your order through our cart system takes you to PayPal for immediate payment by credit card, or through your PayPal account. You do not need a PayPal account to complete your order. In the near future, I hope to have a payment system in place that would capture your payment info, but allow me to not charge your card until you order actually ships.
- If you prefer to pay by check or money order, or need special help, please contact me and I'll be happy to assist you.
- If you're ordering a custom kite, be sure to send your color choices. If I can be of any help with the process of choosing just the right color combination, please don't hesitate. I know it's not easy, and there are just so many choices. ;-)
- Current build time on custom kites is 2-3 weeks. If you need to make any changes to your order, please let me know as soon as possible. In many cases, changes can be made up until 3 days before your order ships. You will receive notification from the shipper when your kite goes out.
- While we're happy to honor any reasonable request for alternative sail or framing materials, please note that all conceivable combinations have not been tested and will be offered at the customer's risk and expense. Substitutions may result in some change in the way the kite performs. These changes may be better or worse, but there is no way to tell without testing. We'll gladly work with you to meet your needs
- We reserve the right to ask for a deposit on any custom kite.
- North Carolina customers - NC sales tax will be added to your cart total. Please select "Pickup at Seller's Location" from the shipping options in the cart. Shipping's on me within NC.
- International customers - I don't currently have a facility for calculating international postage. Until I get this sorted out, please contact me via e-mail and I'll invoice you directly for goods and postage. I ship kites internationally via U.S. Postal service express mail.
- If you have any questions about your order, please drop me a line at ken@bluemoonkites.com, or give me a call at 828.221.0593
